Description
This article provides some troubleshooting steps for student who report difficulty using a publisher's online resource on iPads.
Explanation/Steps
Frequently making these Safari setting changes helps:
- Toggle off Block Pop-ups
- Toggle off Prevent Cross-Site Traffic
- Additionally, students may clear their Safari History and Website Data
Teachers, you may either embed the YouTube video below in Canvas if you'd like students to view it, or simply place this link Google link to the video in Canvas: Online Textbook iPad Troubleshooting
Team to Contact
For additional information or questions, please put in a Help Desk ticket.